Baltimore County Family Navigator

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Helping Services:

Looking for support?

Call a Family Navigator at 410.252.4700 ext. 265 or email FamilyNavigator@cc-md.org.

If you are concerned about a child experiencing behavioral, emotional, or developmental challenges, or if you are just overwhelmed, a Family Navigator can help by offering support and compassion and connecting you with existing community based services.

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Looking for information?

Browse through our Resource Navigation pages to find useful information about Mental/Behavioral Health, Developmental Disabilities, Learning Disabilities, Educational Advocacy, Physical Health and Insurance, Substance Abuse and more.

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If you are not sure what you need, call a Family Navigator at 410.252.4700 ext. 265 or email FamilyNavigator@cc-md.org.

Request an appointment

Call a Family Navigator at 410.252.4700 ext. 265 or email FamilyNavigator@cc-md.org.

A Family Navigator is the parent or caregiver of a child with special needs, who has learned from the challenges of being caregiver, and is knowledgeable about Baltimore County support services and delivery systems. A Family Navigator can work with you over the phone or meet with you at a time and location that is convenient for you to help you identify your strengths and challenges and develop a plan of action.


One Parent's Story


As my son comes into the home stretch as a senior, I am overcome with pride as this chapter of our lives comes to an end and a new one begins. He has become the young man we all knew was buried inside him somewhere. His past school experience had been nothing but negative. He had no friends, his grades were poor, and he had no motivation to attend school. He was depressed, nasty, negative and angry. I could not take him to my friends’ social gatherings and he had no social circle of his own. This was a bright and gifted child, yet very few teachers knew how to reach him. My hopes for him were fading. I was sure he was going to drop out of school without some serious intervention. I pictured delinquency, drugs, and worse. The journey to get him into a school more suited to his needs was treacherous, but he was accepted into a nonpublic school in Baltimore County for eighth grade.

Individual and group therapy, small classes, consistent consequences and medication changes over the years, have all contributed to his growth. He has made many friends at school and has a social circle that is accepting. He stays in touch with friends who graduated before him. The confidence he gained spilled over into community activities and he began attending a local teen center and became a member of their Student Council. Not only does he attend social events at the center, as a teen council member he has a say in what activities they will have. Through the center he has made friends with teens from different area schools. He plays guitar and has met others who play a variety of instruments and they have jam sessions at the center. His career goal is to be a chef and with encouragement from his teachers and counselor he is pursuing his dream and will apply to Culinary School next fall.

Not only has he learned and grown from his experience at school, but I have as well. Nobody tells you how to parent a child with emotional disabilities. I had to make changes in my home and changes in my parenting style to accommodate his needs. I have gotten support from the teachers as well as from his school therapist when needed. I have learned to be an advocate for my other children and have pursued other avenues of my own to help other families advocate for their children. I have attended workshops and conferences related to both of my children’s disabilities so I could learn what I could. I have made friends along the way; other parents dealing with similar disabilities.

I believe wholeheartedly that without the support of others, my past vision of his future would have been accurate.  The school placement that we advocated for was the first place he felt accepted for who he was; people finally “got” him. He entered school with his head hung low and eyes averted to the floor, and he will walk across the stage with his head held high and his eyes fixed on a vision for a bright future.

When the right supports are in place, I believe anything is possible!

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